After only 18 months with Infocus, it was a huge honour for our Managing Director, Mark Rattigan, to be announced as Adviser of the Year for 2019 at the recent Infocus Australia National Conference on the Sunshine Coast.

The award is presented annually to an outstanding Financial Adviser in the Infocus Australia network. This award recognises an extraordinary individual who consistently delivers and exhibits excellence and success though professionalism, leadership and customer focus, whilst also providing guidance, mentoring and training to team members.

Founder and Managing Director of Infocus Australia, Darren Steinhardt announced the award, “Mark is a natural leader and has been a shining light during a difficult time for our industry. Mark also contributes to his local business community as the long standing Vice president of the Peel Chamber of Commerce.”

“He is a fantastic contributor to our industry and is indeed a valuable asset to his business, and has quickly become an invaluable part of the greater Infocus business through his leadership as an Adviser Council member and endless input on our software and client experience innovation committees”, Mr Steinhardt continued.

Working side by side with wife Emma, they have built a fantastic Financial Advice business in Mandurah which has also been recognised as one of Infocus’ Leaders Practices for 2019. Continuous improvement is a Core Value of the Merideon business which has led to staff development becoming a cornerstone, with a great team of support staff and excellent Advisers always striving for great client outcomes. “This has also led to them becoming well liked by the Infocus Business Services team, as they hold the record for most support queries and improvements suggestions logged over the past 12 months”, quips Darren Steinhardt.

“All this with two children and other commitments as a committee member of the Pinjarra Cricket Club”, finished Darren.

When asked about the award Mark was very humbled, “In our short time with Infocus, we have been blown away by the calibre of many of the practices and Advisers. The Infocus team are very focused on improving their services to Advisers to help us deliver better client outcomes, so it has been a pleasure to be part of the committees as the results they are delivering are timely and outstanding.”

“It is always good to be recognised for these types of awards. Sometimes our team get so caught up in what we could be doing better that we forget to celebrate what we are already doing well.” Mark explained, “We are so lucky to have such a great team, they have dealt with all the challenges being thrown at our industry and their hard work allows me to get involved with these other projects!”